Share your experiences of life in care homes during the Covid-19 pandemic

The Commissioner wants to hear from older people living in care homes, their friends and family, and care home staff about their experiences during the Covid-19 pandemic and lockdown.

She wants to hear about any issues and challenges you have faced, or are facing, and what needs to change to protect and support people living and working in care homes in Wales. She also wants to hear about any action or good practice being delivered in care homes that is making a positive difference to older people’s lives.

The information shared will support the Commissioner in her ongoing work to influence the action being taken to protect people living and working in care homes, and help her to scrutinise the response of the Welsh Government and other public bodies to the Covid-19 pandemic and hold them to account for the decisions they have made.

The Commissioner also wants to ensure that your voices and experiences are used to help deliver change and improvements to better protect and support people living and working in care homes and that they are at the heart of discussions, debate and decisions about the future of social care in Wales.

Share your experiences using our online form

Alternatively, you can contact us and share your experiences by phone, email or letter