Financial Abuse Services

If you, or someone you know, has been the victim of financial abuse, or may be at risk of abuse, there are a number of national organisations that you can contact for support.

Money Advice Service

Free and impartial money advice, set up by government

Telephone: 0800 138 77 77

Typetalk: 18001 0800 915 4622

Website: https://www.moneyadviceservice.org.uk/en

Office of the Public Guardian

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. Contact the Office of the Public Guardian if you have concerns about an attorney or a deputy, e.g. the misuse of money or decisions that aren’t in the best interests of the person they’re responsible for.

Telephone: 0115 934 2777

Textphone: 0115 934 2778

Email: opg.safeguardingunit@publicguardian.gov.uk

Website: https://www.gov.uk/government/organisations/office-of-the-public-guardian

Citizen's Advice / Cyngor ar Bopeth

A network of independent charities offering confidential advice online, over the phone, and in person, for free.

Telephone: 03444 77 20 20

Text relay: 03444 111 445

Website: https://www.citizensadvice.org.uk/wales/about-us/contact-us/contact-us/contact-us/

Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cybercrime where you should report fraud if you have been scammed, defrauded or experienced cybercrime in England, Wales and Northern Ireland.

Telephone: 0300 123 2040

Textphone: 0300 123 2050

Website: https://www.actionfraud.police.uk/

turn2us

A website with information on benefits, charity, local authority grants and support services across England, Scotland, Wales and Northern Ireland when people are experiencing financial difficulty.

Website: https://www.turn2us.org.uk

Cifas

UK fraud Prevention service CIFAS offers protective registration to people who have fallen victim to, or are at risk of, identity theft. This service flags your personal file, so that when Cifas member companies receive an application in your name, they'll conduct extra checks to ensure that the application is genuine.

Telephone: 0330 100 0180

Website: https://www.cifas.org.uk/