Adult Protection and Safeguarding

The Commissioner takes adult protection and safeguarding very seriously. Standing up for older people who are at risk of harm and ensuring that they are safeguarded and protected is one of her key priorities for action. Abuse can also be a crime or domestic abuse, which are police matters.

In the her work , the Commissioner is guided by the European Convention on Human Rights and the Human Rights Act 1998 which provides that:

  • Everyone has the right to live their lives free from coercion, intimidation, oppression and physical, sexual, emotional or mental harm.
  • Everyone has the right to a family life and privacy.
  • Everyone has a right to confidentiality in respect of personal information, where this does not infringe the rights of other people.
  • Everyone has the right to receive full and comprehensive information to allow them to make informed choices about their own circumstances. 
  • Everyone has the right to the protection of the law and full access to the judicial process and criminal justice system.
Below you will find a range of information about adult protection and safeguarding and what to do if you suspect an older person is at risk of abuse (click on the heading to expand the section).

Adult protection and safeguarding information

Expand all

  • Who might need safeguarding or protection?

  • What is abuse?

  • Who could be carrying out the abuse?

  • Where might abuse happen?

  • What to do if you know or suspect that someone is being abused

  • Who to tell?

  • What to tell them?

  • What happens next?

  • Will the person be involved in the investigation?

  • How can a person be supported during the investigation?

  • What is the person refuses to consent to the investigation?

  • Will families and friends be kept informed during the investigation?