Cathays Park, Cardiff, CF10 3NQ
Tel. 0300 0604400
http://gov.wales/topics/health/socialcare/act/?lang=en
Social Services Improvement Agency (SSIA)
Drives improvement and transformational change within the social services in Wales
Local Government House, Drake Walk, Cardiff, CF10 4LG
Tel. 029 2046 8685
www.ssiacymru.org.uk
Care and Social Services Inspectorate Wales (CSSIW)
Regulates, inspects and reviews all adult social care services in Wales
Welsh Government Office, Rhydycar Business Park, Merthyr Tydfil, CF48 1UZ
Tel. 0300 7900 126
www.cssiw.org.uk
Age Cymru
Provides information and advice for older people in the UK
Tŷ John Pathy, 13/14 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ
Tel. 08000 223 444
www.ageuk.org.uk/cymru/home-and-care/the-social-services-and-well-being-wales-act-2014-/
Care and Repair Cymru
Champions the housing needs of older people
2 Ocean Way, Cardiff, CF24 5TG
Tel. 029 2067 4830
www.careandrepair.org.uk/
Carers Wales
Provides expert advice, information and support to carers and professionals
Ground Floor, Unit 5, Ynys Bridge Court, Cardiff, CF15 9SS
Tel. 0808 808 7777
www.carersuk.org/wales
Citizen’s Advice - Social Service Complaints
Provides information and advice in confidence or can point you to further sources of support. This fact-sheet provides details on how to make a complaint.
Tel. 03454 04 05 06
www.citizensadvice.org.uk/wales/