Next Steps

Published alongside her Review findings, the Commissioner’s Requirements for Action clearly outline the change required to drive up the quality of life and care of older people living in care homes across Wales.

The Commissioner expects, as do older people and the large number of individuals and organisations that responded to her Review, that the public bodies subject to her Review will take concerted action to deliver the change required and through this to embed quality of life at the heart of residential and nursing care within Wales and ensure that older people receive that to which they are entitled.

In line with the Commissioner for Older People (Wales) Act 2006, the Commissioner requested that the bodies subject to the Review provided to her a written account of:

  • How they have complied or propose to comply with the Requirements for Action;
  • Why they have not complied with the Requirements for Action; or
  • Why they do not intend to comply with the Requirements for Action.

All of the statutory bodies subject to the Review and the Commissioner’s Requirements for Action have provided a response; these responses are currently being analysed and assessed by the Commissioner, and a register of responses will soon be published on the Commissioner’s website.

Should any response be deemed unsatisfactory, a formal written notice will be issued, requiring an improved response within one month.  

The Commissioner will consider each response in detail and will issue a statement detailing her overall assessment as to whether the actions detailed in the responses will deliver the outcomes she expects.

For further information about the Review and its findings, please click here.