Adult Protection Contacts in Wales

To report suspected abuse of an older person, you will need to contact the Adult Protection Team in your Local Authority. You will find their contact details below.

Anglesey

To report suspected abuse, contact:

Social Services: (01248) 752752
Emergency out of hours: (01248) 353551


Blaenau Gwent

http://www.blaenau-gwent.gov.uk/health/3205.asp

To report suspected abuse, contact:

Contact Centre: (01495) 315700
Emergency Duty Team for Social Services: 0800 328 4432
Adult Protection Coordinator: (01495) 354613
Police POVA Referral Unit: Emergencies: 999, Non-Emergencies: 101, General Enquiries: (01633) 838111


Bridgend

http://www1.bridgend.gov.uk/services/adult-services/safeguarding-adults-from-abuse.aspx

To report suspected abuse, contact:

Adult Safeguarding Team: (01656) 642477 (9am to 5pm Monday to Thursday and 9am to 4.30pm on Fridays.)


Caerphilly

http://www.caerphilly.gov.uk/Services/Services-for-adults-and-older-people/Keeping-adults-and-older-people-safe/Report-your-concerns

To report suspected abuse, contact:

Social Services: 0808 100 2500
POVA Team – 01443 864539


Cardiff

https://www.cardiff.gov.uk/ENG/resident/Health-and-social-care/Adults-and-older-people/How-to-report-suspected-adult-abuse/Pages/How-to-report-suspected-adult-abuse.aspx

Contact the protection of vulnerable adults (POVA) team: 029 2233 0888 
Monday - Thursday 8.30am - 5pm, Friday 8.30am - 4.30pm

If it is outside of those hours please call the out-of-hours emergency duty team on 029 2078 8570


Carmarthenshire

http://www.carmarthenshire.gov.uk/english/socialcare/pages/protectachildoradultatriskofharm.aspx

To report suspected abuse, contact:

Safeguarding Team: 0300 3332 222 (9am to 5pm Monday to Thursday and 9am to 4.30pm on Fridays)
Careline+: (01267) 224466 (available 24hrs, 7 days a week)


Ceredigion

https://www.ceredigion.gov.uk/index.cfm?articleid=3439

To report suspected abuse, contact:

Contact Centre: (01545) 574000


Conwy

http://www.conwy.gov.uk/section.asp?cat=4793

To report suspected abuse, contact:

Social Services: (01492) 576333 
Out of Hours: (01492) 515777


Denbighshire

https://www.denbighshire.gov.uk/en/resident/health-and-social-care/adults-and-older-people/report-suspected-adult-abuse.aspx

To report suspected abuse, contact:

Single point of access (Mon – Fri 9am to 5pm): 0300 4561000
Out of hours (Evenings and weekends): 0844 053 3116 


Flintshire

http://www.flintshire.gov.uk/en/Resident/Social-Services/Adult-Abuse.aspx

To report suspected abuse, contact:

Social Services for Adults: (01352) 702000
Out of Hours: 0345 053 3116

Police: 0845 6071002 (Out of hours)


Gwynedd

https://www.gwynedd.gov.uk/en/Residents/Health-and-social-care/Adults-and-older-people/Protecting-vulnerable-adults.aspx

To report suspected abuse, contact

Social Services: 01286 682888
Out of hours: 01248 353551

Police: 0845 6071002


Merthyr Tydfil

http://www.merthyr.gov.uk/English/HealthAndSocialCare/HelpForAdults/Pages/ProtectionOfVulnerableAdults.aspx

To report suspected abuse, contact:

The Duty Officer, Safeguarding Unit: 01685 725000
Emergency Duty Team: 01443 743665 (out of office hours only)


Monmouthshire

http://www.monmouthshire.gov.uk/home/care-and-support/new-draft-pages/keeping-safe

To report suspected abuse, contact:

If you are reporting an adult at risk who lives in Monmouth, you can speak to someone on telephone number 01600 773041.

If you are reporting an adult at risk who lives in Abergavenny area, you can speak to someone on telephone number 01873 735885.

Outside of office hours you can contact the Adult Services Emergency Duty Team on 0800 3284432


Neath Port Talbot

To report suspected abuse, contact:

Social Services: (01639) 765505
Emergency Duty Team: 01639 895455 (5.30pm to 1.30am (Weekdays) 9am to 1.30am (Saturday/Sunday/Bank Holidays) 
1.30am to 8.30am: Contact can be made via the police.


Newport

http://www.newport.gov.uk/_dc/index.cfm?fuseaction=socialcare.vulnerableadults

To report suspected abuse, contact:

Duty and Social Work Teams: (01633) 656656
South East Wales Emergency duty team: 0800 328 4432 (Out of Hours)


Pembrokeshire

http://www.pembrokeshire.gov.uk/content.asp?nav=1210,1231,1242&language=

To report suspected abuse, contact:

Adult Protection Team: (01437) 764551 (Monday to Friday during office hours)
Out of hours: 08708 509508 or the Police on 0845 3302000


Powys

http://www.powys.gov.uk/en/adult-social-care/report-adult-abuse/

To report suspected abuse, contact:

Social Services: 0845 6027050
Out of Hours: 0845 0544847

Police - 08453 302000


Rhondda Cynon Taf

http://www.rctcbc.gov.uk/en/healthsocialcare/abuse/protectionofvulbnerableadults/protectionofvulnerableadults.aspx

To report suspected abuse, contact:

Adult Protection Coordinator - 01443-425003 \ 01443 742940

To contact social care services outside office hours contact the Emergency Duty Team - 01443 743665


Swansea

http://www.swansea.gov.uk/article/9831/Safeguarding-Adults-concerned-about-possible-abuse

To report suspected abuse, contact:

Social Services: (01792) 636854
Out of Hours: 01792 775501


Torfaen

http://www.torfaen.gov.uk/en/HealthSocialCare/Keeping-Children-and-Adults-Safe/Safeguardingvulnerableadults/Protection-of-Vulnerable-Adults.aspx

To report suspected abuse, contact:

Safeguarding Unit: (01495) 762200


Vale of Glamorgan

http://www.valeofglamorgan.gov.uk/en/living/social_care/adult_services/adult_protection/adult_protection.aspx

To report suspected abuse, contact:

Contact OneVale: 01446 700111
Out of Hours: 02920 788570


Wrexham

https://www.wrexham.gov.uk/english/council/social_services/carers/wellbeing.htm

To report suspected abuse, contact:

Social Services Contact Assessment Team: (01978) 265083
Out of hours: (01352) 753403
Police: 0845 607 1002