Write to us

Older People’s Commissioner for Wales
Cambrian Buildings
Mount Stuart Square
Butetown
Cardiff
CF10 5FL

Telephone us

08442 640670 (Your call will cost 2p per minute plus your phone company’s access charge) or 02920 445030 - we can return your call if preferred.

Rydym yn croesawu galwadau yn Gymraeg // We welcome calls in Welsh

Fax us

08442 640680

Email us

ask@olderpeoplewales.com

Media Enquiries

029 2044 5040

Contact Us

We provide direct bilingual support to older people across Wales in a number of ways so please contact us if you need help:

  • We can help to put you in touch with organisations best placed to resolve your issue. 
  • We can intervene directly if you have been experiencing difficulties with a public service provider that you cannot resolve locally.
  • We can support you to make a formal complaint and monitor how your complaint is dealt with.

We also want to hear about any issues that are important to you as our work is driven by what matters to older people. 

You can contact the Team in English or Welsh.