Care Home Review

Making sure that older people have the best quality of life is a key priority for the Older People’s Commissioner for Wales. This is why she is using her statutory powers to conduct a formal Review into the quality of life and care of older people living in care homes in Wales.

Follow the links below to find out more about the Commissioner’s Residential Care Review:

Introduction from the Commissioner

Review Report

Requirements for Action

Next Steps

Response Register

Commissioner's Statement

Press Release

The Commissioner will be Reviewing whether older people living in care homes have a good quality of life by looking at factors such as physical and psychological health, social relationships, the care home environment and spirituality. 

The overall aim of the Review is to ensure that quality of life sits at the heart of residential care in Wales.

Through her review, the Commissioner also aims to ensure that:

  • The lives of older people in residential care settings are fully understood by those bodies responsible for the regulation, inspection, commissioning and delivery of care.
  • Older people, relatives, carers, staff, public bodies, private providers and others are clear about what good quality of life and care looks like. 
  • Quality of life and care is recognised as the essential benchmark for the delivery and assessment of residential care in Wales.
  • Action is taken that leads to an improvement in the quality of life and care of older people.

In examining the quality of life and care of older people in residential care, the Commissioner will be taking a particular interest in the following groups: Welsh speakers, people living with dementia, and people with protected characteristics.