Getting the help you need from Social Services: A guide to the Social Services and Well-being (Wales) Act 2014
The Social Services and Well-being (Wales) Act 2014 is a new Welsh law that aims to make your care and support personal to your needs, helping you to live the life you choose and stay independent for longer. It is being applied from 6 April 2016 and will change how social services operate across the whole of Wales.
The Act aims to create a national approach to the way in which Local Authorities promote well-being and protect people from abuse and neglect.
For the first time, the Act ensures that carers are treated on the same basis as those using services and have a right to support if assessed as needing it. There is now no threshold of caring hours to be eligible for a carer’s assessment.
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The information in this leaflet is also provided below in BSL: